Shipping Policy
Thank you for choosing Sea Moss UK for your health and wellness needs. We are committed to providing you with the highest quality sea moss products and a seamless shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully to understand the details of our delivery process.
1. UK Deliveries:
- Most UK deliveries are fulfilled by DPD.
- Delivery time: 2-5 working days.
- Once your order is dispatched, you will receive a text and email notification containing your tracking number and a delivery slot estimate.
- Please note that delivery times may vary depending on your location and any unforeseen circumstances.
2. International Deliveries:
- International orders will be shipped using different couriers.
- Delivery time: 2-10 working days.
- Upon dispatch, you will receive an email with your shipping details, including a rough time frame for delivery.
- International shipping times may be subject to customs clearance procedures, which can affect the overall delivery time.
3. Shipping Notifications:
- For all orders, you will receive notifications via text and email as soon as your order has been dispatched.
- Tracking information will be provided so you can monitor the status of your delivery in real-time.
4. Shipping Costs:
- Shipping costs will be calculated at checkout based on the delivery destination and the weight of the products in your order.
5. Order Processing Time:
- Please allow 1-2 business days for order processing before your items are shipped.
6. Address Accuracy:
- It is crucial to provide accurate shipping information. Sea Moss UK will not be responsible for delays or non-delivery caused by incorrect addresses.
7. Delays and Unforeseen Circumstances:
- While we strive to provide accurate delivery estimates, unforeseen circumstances such as weather, customs, or other external factors may cause delays. We appreciate your understanding in such situations.
8. Customs and Duties (International Orders):
- International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
If you have any questions or concerns regarding your order's shipping, please don't hesitate to contact our customer service team at hello@seamoss.co.uk. We are here to assist you and ensure that your Sea Moss products reach you in a timely manner.
Thank you for choosing Sea Moss UK. We appreciate your trust in our products and services.
1. UK Deliveries:
- Most UK deliveries are fulfilled by DPD.
- Delivery time: 2-5 working days.
- Once your order is dispatched, you will receive a text and email notification containing your tracking number and a delivery slot estimate.
- Please note that delivery times may vary depending on your location and any unforeseen circumstances.
2. International Deliveries:
- International orders will be shipped using different couriers.
- Delivery time: 2-10 working days.
- Upon dispatch, you will receive an email with your shipping details, including a rough time frame for delivery.
- International shipping times may be subject to customs clearance procedures, which can affect the overall delivery time.
3. Shipping Notifications:
- For all orders, you will receive notifications via text and email as soon as your order has been dispatched.
- Tracking information will be provided so you can monitor the status of your delivery in real-time.
4. Shipping Costs:
- Shipping costs will be calculated at checkout based on the delivery destination and the weight of the products in your order.
5. Order Processing Time:
- Please allow 1-2 business days for order processing before your items are shipped.
6. Address Accuracy:
- It is crucial to provide accurate shipping information. Sea Moss UK will not be responsible for delays or non-delivery caused by incorrect addresses.
7. Delays and Unforeseen Circumstances:
- While we strive to provide accurate delivery estimates, unforeseen circumstances such as weather, customs, or other external factors may cause delays. We appreciate your understanding in such situations.
8. Customs and Duties (International Orders):
- International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
If you have any questions or concerns regarding your order's shipping, please don't hesitate to contact our customer service team at hello@seamoss.co.uk. We are here to assist you and ensure that your Sea Moss products reach you in a timely manner.
Thank you for choosing Sea Moss UK. We appreciate your trust in our products and services.
